Symbol Ring in 925 Silver+18K Gold

Purchase from this site:

You have 14 days from the received date to return your purchases to us. All return items must be kept tags are intact and are unworn, unused and must be in the condition that original delivered to you. Where possible, any designer packaging such as dust bag, designer tag or complimentary gifts must also returned as they are considered a part of the product.

Please contact our Care team beforehand for the arrangement, you might required to provide the receipt or proof of purchase, images and content information for the return.

Any items that are returning to us without any notify beforehand will not be accepted.

Kindly contact us by wuyin_studio@163.com and captioned: "Request for return" at the subject.

Once returns are received, we will process the return items and refund within 3 business days.

Refund:

The refund will be made through the same payment method as at the time of purchase.

Our after-sales team will deal with your returned goods after receiving it, and we will try our best to issue you an appropriate return or refund as soon as possible. It is best to provide us with the tracking number of your return or exchange package so that we can predict the time of your return.

If you have returned the item but have not received any email from us, please contact us at the email address

wuyin_studio@163.com. After completing the refund process, it may take up to ten business days for the refund to arrive in your account, depending on your bank and card issuing OUPbank.

Return shipping fee:

If the goods are returned, the consumer shall bear the return shipping cost. The specific cost should be calculated according to the courier company you choose.

If the replacement is caused by our reasons, the received item has been damaged or the size is incorrect, and the consumer does not need to bear the freight.

Exchange:

Guarantees only replacement of a product with equal retail value and does not guarantee an exact replacement of the same limited edition, discontinued or out-of-stock items.

In case of disputes, we reserves the final decision's rights, including terminating or changing the details of our services and its terms and conditions without prior notice.

Note：

Customized products do not support returns and exchanges.Any questions, please contact us at the email address

wuyin_studio@163.com

925 SILVER

925 silver refers to the precious metal with 92.5% of pure silver. It is one of the international standards for silver products for it shows superior hardness and gloss.

Tarnishing is a natural reaction when sterling silver is in the presence of salt water, air pollutants or everyday items that contain sulfur, such as leather, rubber and chlorine. To remove any tarnish, we recommend routinely wiping your sterling silver jewelry with the white side of a WUYIN polishing cloth. Regular wear of WUYIN sterling silver jewelry can also help prevent tarnishing.

CARE TIPS

To clean your jewelry, soak it in warm water with a little diluted dish soap and use a soft-bristle baby toothbrush to remove any dirt.

After cleaning, ensure the items are thoroughly dry by patting them with paper towels.

Please do not use any abrasive cleaners. Some at-home jewelry cleaners, steamers or ultrasonic machines can also do more harm than good.

18K GOLD

18K gold refers to the precious metal containing about 75% of pure gold. It is one of the international standards for gold products. It is more suitable for long-term wear as jewelry than pure gold for being not easy to be damaged.

Gold are naturally tarnish resistant, but can lose their luster over time. To maintain their shine, routinely wipe your jewelry with the white side of a WUYIN polishing cloth.

BRASS

Brass refers to the metal with 79% of pure copper, which presents gold color and excellent hardness.

Brass is an alloy made predominantly from copper. Some people may have a reaction to the metal since oxygen, skin oils and copper can mix to produce copper carbonate, which could slightly discolor the skin. This is harmless and can be easily washed off with soap and water. However, people with particularly sensitive skin may not be able to wear brass.

To clean the naturally-produced patina, simply use a polishing cloth to remove oils and dirt.

Once cleaned, rinse jewelry with warm water and dry with a clean.

TIPS TO REDUCE POSSIBLE REACTIONS

Remove your jewelry at night.Avoid wearing during exercise or excessive sweating.

Do not apply excessive lotions while wearing.

please contact us at the email address
wuyin_studio@163.com